1. Introduction

Melany Lab we operates ( melanylab.com ). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information: When you create an account, make a purchase, or book a consultation, we collect information including your name, email address, phone number, shipping address, and payment information.

Browsing Information: We automatically collect information about your device, browser type, IP address, and pages visited through cookies and similar tracking technologies.

Consultation Data: When you book a consultation with our specialists, we collect information about your skin concerns, preferences, and medical history relevant to skincare recommendations.

3. How We Use Your Information

We use your information to:

- Process and fulfill your orders
- Provide and improve our services and consultations
- Send transactional and marketing emails (with your consent)
- Respond to your inquiries and customer support requests
- Comply with legal obligations
- Prevent fraud and enhance security

4. Sharing of Information

We do not sell your personal information. We may share your information with:

- Payment processors and shipping partners necessary to fulfill your order
- Our skincare specialists (for consultation purposes)
- Legal authorities if required by law

5. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. You acknowledge the inherent risks of online transactions.

6. Cookies

Our website uses cookies to enhance your experience. You can disable cookies through your browser settings, though some features may not function properly.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. Contact us at contact@melanylab.com to exercise these rights.

8. Contact Us

For privacy concerns, contact us at: contact@melanylab.com